PRIVACY POLICY

Last updated: February 18, 2026

Welcome to SiennaNation

SiennaNation is operated by SiennaNation Interactive ("SiennaNation", "we", "our", "us"). This Privacy Policy explains what personal data we collect, how we use it, when we share it, and your rights regarding that data.

By using our website, dashboard, and Discord bot services, you acknowledge this Privacy Policy. Your use of our services is also subject to our Terms and Conditions.

We may update this Privacy Policy from time to time. Continued use of the services after publication of updates means you accept the revised policy.

GENERAL INFORMATION

The personal data described in this policy is processed in connection with:

Data controller:

  • SiennaNation Interactive
  • Contact: support@siennanation.com

LEGAL BASES FOR PROCESSING

Depending on the context, we process personal data under one or more of the following legal bases:

  • Performance of a contract (to provide requested services)
  • Compliance with legal obligations
  • Legitimate interests (security, fraud prevention, service reliability)
  • Consent (where required, e.g., certain cookies or optional communications)

TYPES OF INFORMATION WE COLLECT

Information You Provide. Depending on how you use our services, you may provide:

  • Name or display name
  • Email address
  • Account and server configuration data
  • Billing or subscription details (when applicable)
  • Support messages and other content you submit

Authentication and Security Logs. To secure accounts and prevent abuse, we may log:

  • User/account identifier
  • Login timestamp and activity type
  • IP address
  • User-agent/device metadata
  • Approximate geolocation inferred from IP

Automatic Information. We may automatically collect technical and usage data, including browser type, operating system, pages visited, referrer URL, and interaction metrics.

Cookies and Analytics. We use cookies and similar technologies for functionality, security, and analytics. We may use third-party analytics providers, such as Google Analytics. For more information, see Google Privacy Policy.

HOW WE USE YOUR INFORMATION

  • Create and manage user accounts
  • Provide website, dashboard, and Discord bot features
  • Maintain service quality and troubleshoot issues
  • Send operational notices (security, updates, billing, support)
  • Detect, prevent, and investigate abuse, fraud, and unauthorized access
  • Monitor login activity (who logged in, when, and from where) for account security
  • Comply with legal obligations

HOW WE SHARE INFORMATION

We do not sell personal data. We may share personal data only in the following cases:

  • Service providers: hosting, analytics, communications, payment processing, and infrastructure providers acting under confidentiality and data processing obligations.
  • Legal requirements: when required by law or to protect rights, safety, and platform integrity.
  • Business transfers: in connection with merger, acquisition, or asset sale, subject to applicable law.
  • With your consent: when you explicitly authorize sharing.

DATA RETENTION

We retain personal data only as long as necessary for the purposes described in this policy and as required by law.

  • Account and service data: retained while the account is active and for a limited period after closure as needed for legal, fraud, and dispute purposes.
  • Authentication/security logs (IP, timestamp, user agent, approximate location): retained for 60 days by default and up to 90 days for security monitoring. We keep them longer only when required for active incident investigation, abuse prevention, or legal compliance.
  • Billing and accounting records: retained for the period required by applicable tax and accounting laws.

INTERNATIONAL TRANSFERS

Your information may be processed in countries other than your country of residence. Where required, we use appropriate safeguards for cross-border transfers.

DISCORD BOT

SiennaNation provides features through its Discord bot and dashboard. Use of Discord is also subject to Discord's own terms and privacy policy.

Discord: https://discord.com/privacy
Discord Developer Terms: https://discord.com/developers/docs/intro

DATA SECURITY

We use reasonable technical and organizational measures to protect personal data, including encryption in transit (HTTPS/TLS), access controls, and security monitoring.

No system can be guaranteed 100% secure, but we continuously work to improve security and reduce risk.

YOUR RIGHTS

Subject to applicable law, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with your data protection authority

To exercise your rights, contact us at support@siennanation.com.

CALIFORNIA PRIVACY DISCLOSURE (CalOPPA)

In line with CalOPPA, this policy explains categories of personal information we collect, how we use and share that information, and how users can contact us regarding privacy questions.

CHILDREN'S PRIVACY

Our services are not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has submitted data to us, please contact us and we will take appropriate action.

CHANGES TO THIS PRIVACY POLICY

We may revise this policy from time to time. The current version will always be posted on this page with updated content.

CONTACT

If you have questions or requests about this policy or your personal data, contact us at:

support@siennanation.com